MetrixGlobal: Coaching yields 689% return on investment

Abundance grows at the rate we develop.

Successful people know that if the quality of their deliberations are good, the outcome of those deliberations are likely to be sound. That’s why movers and shakers hire coaches. One of my European clients has her own coaching firm that specializes in Fortune 500 companies. She partnered with one of those companies to hire an independent study on the return on investment in coaching. The result: 150% ROI.

But that’s nothing, according to MetrixGlobal. Their April, 2004, study found that 95% of leaders who were coached made positive behavioral changes. 58% said they worked better with peers and team members, which seems low in my experience. Leaders who were coached also found positive impact on their quality of consulting and on client satisfaction as well as improvement in their promotion and retention rates. According to the 2004 MetrixGlobal Study, the return on investment in coaching: 689%

Here’s their conclusion:
“The Bottom-Line:
Coaching has positively impacted the ability of leaders to build competencies and deliver bottom-line value to the business. While all competencies were positively impacted, leadership behavior, building teams and developing staff were especially improved. The data
suggest that building these competencies led directly to positive impact on the business.

Teamwork and team member satisfaction were the top business impact areas cited by leaders. Combined, these two areas alone produced over $1.5 M in annualized benefits. Better integrating executive coaching as a centrally managed initiative with other corporate human
resources initiatives and development activities could potentially further accelerate building the required competencies.

The very positive ROI for coaching indicates that any further investment in coaching will more than pay for itself. The focus of decision-making regarding the future of coaching should shift from just what the cost of the coaching would be, to focus on the kind of value that coaching can provide to the business. ”

The study was done by:
ROI and Learning Evaluation, Leadership Coaching and Consulting
MetrixGlobal, LLC www.metrixglobal.net

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